You can visit my Discord - let's try to solve this together! Make sure to save the failed screenshots, as they will be very useful to figure out what the problem is. You can use the mouse wheel to zoom in or out. Press in the corner and drag the image around. You can fix this by repositioning the screenshot. My character image and/or talents are cropped wrong If you are taking screenshots on PC, you may not even need to save them - just press Ctrl+V here after you take a screenshot. Use PNG format when saving screenshots if possible. Also, your cards will look better with original screenshots. If you saved the pictures using Twitter or other messenger, try getting the original files instead - if the image got compressed, resized or lost in quality, it can affect the accuracy of the app. Sometimes the noise in the background can align in an unfortunate way that can prevent the algorithm from working. You can also try disabling NVIDIA game filters - some extreme filtering might cause it to fail in unexpected ways. Here are the examples of screenshots you can use:
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This saves files into This PC > Videos > Captures folder. If you're on recent versions of Windows, you can use Game Bar screenshots: press Win+Alt+PrintScreen. If you use Win+Shift+S, make sure to select Window Snip (the middle button). Make sure you're capturing only the Genshin window.
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I can discuss your suggestions and reports in English, Russian or Japanese. I would appreciate your requests on Discord! That's it! Report a bug or request a feature Choose "Download" or "Render" to complete your image.You can also choose the stats you want to showcase.
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